SpeedQ

Speed Customer Flow

SpeedQ is an electronic call forwarding system that speeds customer queues by directing the customer at the head of the queue to the next available customer.

  • Decrease customer wait times.
  • Reduce walk aways.
  • Improve customer satisfaction.
  • Increase sales.


Speeds customer flow by using audio and visual messages to alert the customer at the ehad of the queue that a cashier is available and directs them to that location.

Feature Rich


  • Plug & Play - No programming needed
  • Low system cost
  • Reliable long-term operation
  • High capacity up to 99 cashiers and 3 CDU’s
  • Bright, Large LCD Positional Display Units

System Components

Central Display Unit (CDU)

Positioned at the head of the queue, guides customers to the next available cashier with audio and visual messages. Can also play media.

Positional Display Unit (PDU)

Identifies the cashier position.

Intelligent Call Button

Used by the cashier to alert the system that they are available.

Controller

System software and media player. Simple plug and play design.

Media

The CDU can be programmed to play media to inform and entertain customers. The queue is an ideal environment for in store advertising as the audience is waiting making it easier to engage them with promotional messages. The SpeedQ system can present media in three screen formats.

SpeedQ
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